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Where can I pick-up the portable Wifi? Can you send it to where we’ll be staying?
You can choose to either pick it up at our offices in Ronda Sant Pere 52, sixth floor, 08010 Barcelona (Urquinaona Metro Station) or you can have it delivered to your place. The delivery service is 5 Eur in Barcelona.
How can I return the device?
You can drop it off at our offices in Ronda Sant Pere 52, 08010 Barcelona (Urquinaona Metro Station) have it delivered to us, we can send a delivery service to pick it up at your place also. The delivery price is 5 Euros in Barcelona.
What happens if I don’t return the device?
In the unlikely case that you don’t return the device or can’t send it back to us, a replacement charge of 100 Euros will be applied to your credit card.
I’m visiting several cities in Spain, would it also work there?
Wifitakeaway works all throughout Spain.
Will the service work outside Spain?
We’re currently working on making the service available in all Europe
If there’s any problem, how can I get in contact with Wifitakeaway?
Our 24/7 customer service phone is: +34 622 947 110. You can also reach us through our Facebook chat We can cat in more than 100 languages!
Can I rent Wifitakeaway for less than 3 days?
To keep the best prices in the market available for you, the minimum rental period is 3 days.
Can I rent Wifitakeaway for more than 14 days?
Yes you can, in this case we recommend to get the monthly rental, it’s more cost efficient.